Success Stories

Success Stories

With a complete NextGen and Dragon implementation planned, it was unclear how an urgent care clinic was going to set aside time for training or manage an adequate workflow involving computers with non-stop and unscheduled patient visits. MIST stepped in to recognize the pitfalls and help establish creative workflows from check-in to check-out. MIST worked one-on-one with the clinical staff and providers in real time and after hours to help complete all documentation within NextGen. Involving the concept of autonomy, MIST created a working system in which all providers and staff had a voice and issues/obstacles were addressed
– BSA, Urgent Care Clinic

We started their implementation of NextGen Healthcare in pursuit of Meaningful Use measures.

“We have been using MIST eScribe on their Integration platform for over two years. The process is flawless. Nothing goes wrong; we never have to touch it! They even code our visits for us, based on provider instruction. With eScribe, we have been able to meet our desired Meaningful Use measures and have successfully attested.

MIST also did all of our historical scanning: Cardiology, Dermatology, Diabetes & Thyroid Care, Endocrinology, Gastroenterology, Internal Medicine, Pulmonary, Sleep Disorders, and Primary Care. They were so quick and efficient, and their auditing procedure made their process highly accurate.”

– EHR Supervisor, Southlake Clinic

“Migrating from our old EMR to our new EMR was not easy. Our biggest obstacle during the process was moving our data from EHR1 to EHR2. My staff was spending way too much time, most of which was overtime, scanning documents, naming them, and posting them to the new patient accounts.

M.I.S.T. solved our data integration needs by eliminating most of the manual work we were doing, which saved us an enormous amount of time and money. MIST’s staff was knowledgeable, responsive and wonderful to work with. They did an outstanding job of mapping our documents so we were able to retain patient historical records. “

– Administrator, South Bay Family Medical Group

CareMount Medical Group is implementing specialty related templates in NextGen EHR to help physicians and clinical staff to provide optimum care to patients. MIST aligned resources specific to our needs that are extremely, creative, knowledgeable and reliable. We leveraged their clinical & technical expertise to develop templates that focused on enhance functionality with reduced clicks for efficiency and ease of use. Our OB, Ophthalmology, Care Management, and billing template launches were a great success and delivered on-time with the help and support MIST has provided. MIST is a great addition to any team and well respected by CareMount Medical!

– IT Manager, CareMount Medical Group

Located in Fresno, California, Sierra Pacific Orthopedics is a premier orthopedic medical center who had been using NextGen EHR and Dragon Medical for over three years.

Having never received formal Dragon training, the providers were struggling with misrecognition of commonly used words, causing immense frustration. Within 2 days MIST worked beside providers to reach success, providers experienced immediate improvement and satisfaction. Upon project completion, SPOC went from minimal use and understanding of Dragon Medical to maximizing functionality and an internal resource with the ability to fully support providers and the program.

– Physician, Surgeon, Sierra Pacific Orthopedics

Did You Know?

Alesha (Client Care Coordinator and ECS Account Manager) graduated from Paul Mitchell Cosmetology school in 2015 where she found her passion in caring for all clients.